Support

GCAC

BT Alliance Global Customer Assistance Centre Access Numbers
The BT Alliance Global Customer Assistance Centre (GCAC) is your second line of support after your local help desk. To obtain support for your services, contact your local help desk during local business hours, or call the BT Alliance GCAC anytime.

The BT Alliance GCAC is operational 24 hours a day, 7 days a week, to serve BT Alliance customers.

The following countries provide toll-free access for contacting the GCAC. All other locations can call collect to 1-310-335-2600, extension 2500.

Argentina + 08000 463 6638 (008000Infonet)
Austria + 8000 463 6638 (008000Infonet)
Belgium + 008000 463 6638 (008000Infonet) from Belgacom network, +0800 132 78 for all others
Brazil 0800 8910 783
Canada 1 800 766 8737
Denmark + 8000 463 6638 (008000Infonet)
France + 8000 463 6638 (008000Infonet)
Germany 00 8000 463 6638
Ireland 1 800 553203
Israel + 8000 463 6638 (008000Infonet)
Italy 800 87 1661
Japan + 8000 463 6638 (008000Infonet)
Luxembourg 8002 2491
Netherlands 0800- CALLINFONET (0800-22554636)
Norway + 8000 463 6638 (008000Infonet)
Portugal 800 832147
Puerto Rico 1 800 766 8737
Spain + 8000 463 6638 (008000Infonet)
Sweden + 8000 463 6638 (008000Infonet)
Switzerland + 8000 463 6638 (008000Infonet)
United Kingdom + 8000 463 6638 (008000Infonet)
United States 1 800 766 8737
US Virgin Islands 1 800 766 8737